This Payment Policy explains how deposits, withdrawals, currency accounts, verification, and related financial matters work at inky. It applies to all registered accounts on casino-inky.com and should be read alongside the full Terms and Conditions. By making a deposit you confirm you have read and accepted this policy.
casino-inky.com is operated by Zephyr Holding Sociedad de Responsabilidad Limitada and holds a licence issued by the Anjouan Offshore Financial Authority. All financial transactions on the platform are processed under that regulatory framework. Players are responsible for verifying whether participation is lawful in their own jurisdiction before depositing. inky holds no licence from the Dutch Kansspelautoriteit (KSA); Dutch residents using casino-inky.com do so on an offshore basis and must satisfy themselves as to their local legal position.
You must be aged 18 or older to open an account and make any financial transaction on casino-inky.com. By completing a deposit you confirm that you meet this age requirement and that the funds you use belong to you and are not derived from criminal activity. inky reserves the right to request proof of age, identity, and the source of funds at any point.
The default account currency is EUR. During registration you will be asked to select your currency via the currency selector in the sign-up modal. Once your account is open and your first deposit has cleared, your base currency cannot be changed. Cryptocurrency accounts are maintained separately from fiat accounts; if you intend to transact exclusively in crypto you should select the appropriate account type at registration. All bonus values, limits, and thresholds quoted in this policy are denominated in EUR; where your account is held in another currency, equivalent values apply at the prevailing conversion rate applied by inky at the time of the transaction.
The minimum deposit amount at casino-inky.com is €20 (or the equivalent in your account currency). Deposits below this threshold will not be credited to your account and may be returned, subject to any applicable processing fees levied by the payment provider.
To make a deposit, log in to your account, navigate to the cashier, select your preferred payment method, enter the amount, and follow the on-screen instructions. Deposits are credited to your casino-inky.com account balance as soon as the funds are confirmed by the relevant payment processor. inky does not charge its own fees on deposits, although your payment provider or bank may apply their own charges for which inky accepts no liability.
casino-inky.com accepts deposits via a range of fiat and cryptocurrency payment methods. The full list of available methods is displayed in the cashier and may vary by region. Cryptocurrency deposits are processed to a dedicated wallet address provided at the time of the transaction; these addresses may rotate and you should always use the address generated for each specific deposit rather than a previously used address.
inky encourages all players to set personal deposit limits as part of a responsible approach to gambling. Deposit limit tools are available in your account settings. Once a lower limit is applied it takes effect immediately; requests to increase a limit are subject to a cooling-off period in line with responsible-gaming best practice. Please see Section 11 for further responsible-gaming information.
casino-inky.com offers three distinct welcome tracks — Casino, Live Casino, and Sports — each requiring activation before the qualifying deposit is made. No promo code is required. Once a deposit clears, you cannot switch welcome tracks. Only one bonus may be active at any time. Full bonus terms, wagering requirements, and validity periods are set out on the Promotions page and in the Welcome Bonus Terms.
The minimum withdrawal amount for fiat payment methods is €40. There is no stated minimum for cryptocurrency withdrawals, though network fee thresholds may apply. Withdrawal requests below the applicable minimum will not be processed.
A monthly withdrawal cap of €15,000 applies to non-jackpot winnings for standard accounts. This cap is adjustable upward based on your VIP tier — higher tiers carry higher or uncapped monthly limits. Jackpot winnings may be subject to separate disbursement terms, which will be communicated to you at the time of a jackpot win. If you believe your VIP status entitles you to an increased withdrawal limit, contact the support team via live chat or at [email protected].
inky processes withdrawal requests as promptly as possible. Cryptocurrency withdrawals average 9 minutes and 35 seconds from the point of approval to funds leaving the platform wallet. Fiat withdrawals are subject to the processing schedules of the relevant payment provider and may take longer. All withdrawals are contingent on satisfactory completion of KYC verification (see Section 7) and any applicable bonus wagering requirements being met before funds are released. inky does not accept liability for delays caused by third-party payment processors, banking institutions, or blockchain network congestion.
To request a withdrawal, log in to your account, navigate to the cashier, select the withdrawal tab, choose your preferred payment method, and enter the amount. You are strongly encouraged to withdraw to the same method used for your deposit wherever possible. inky reserves the right to require withdrawals to be made via the deposit method for anti-money-laundering compliance purposes.
In line with anti-money-laundering obligations, withdrawals will ordinarily be returned to the same payment method used for the corresponding deposit. Where this is not technically possible, inky may request additional documentation to verify ownership of the alternative account before processing the payment.
Requesting a withdrawal while a bonus is active will result in the bonus balance and any associated winnings derived from that bonus being forfeited. Only the original real-money balance will remain eligible for withdrawal. You should ensure all wagering requirements have been completed before submitting a withdrawal request if you wish to retain your bonus balance.
Cryptocurrency deposits and withdrawals are processed on a dedicated crypto account, separate from fiat accounts. Once a cryptocurrency deposit is broadcast to the blockchain, it cannot be reversed by inky. Players are responsible for entering the correct wallet address when withdrawing; inky accepts no liability for funds sent to an incorrect address provided by the player. Cryptocurrency values are subject to exchange-rate fluctuation; the EUR-equivalent value applied is the rate at the time the transaction is processed. Average crypto withdrawal time is 9 minutes and 35 seconds, though on-chain confirmation times may vary depending on network conditions and the number of confirmations required for a given asset.
KYC verification is not required to register an account or make your first deposit. However, it must be completed successfully before any withdrawal is processed. inky may also request KYC documentation at any time where it has reasonable grounds to do so, for example as part of an anti-money-laundering review or age-verification check.
Standard KYC documentation required at casino-inky.com comprises:
The name on all documents must match exactly. Where documents are in a language other than English, a certified translation may be required. inky reserves the right to request additional documents, including proof of payment method ownership or source-of-funds documentation, where the circumstances warrant it.
Once documents are submitted, inky will review them as promptly as practicable. You will be notified of the outcome via your registered email address. Withdrawals will remain pending until KYC is approved. Where documentation is rejected or additional information is required, inky will advise you of the specific requirements. Providing false, forged, or misleading documentation is a material breach of the Terms and Conditions and may result in account closure and forfeiture of balances.
For accounts with higher transaction volumes or where risk indicators are identified, inky may conduct enhanced due diligence. This may include requests for source-of-wealth documentation, employer letters, or bank statements covering an extended period. Cooperation with enhanced due diligence requests is a condition of continued account operation and withdrawal processing.
casino-inky.com maintains anti-money-laundering (AML) and counter-terrorist-financing (CTF) procedures in accordance with the requirements of its Anjouan Offshore Financial Authority licence. All transactions are monitored for unusual patterns. inky is required by law to report suspicions of money laundering or terrorist financing to the relevant authorities. Where a suspicious transaction report is filed, inky is prohibited from disclosing this to the customer. Accounts subject to AML review may have withdrawals suspended pending the outcome of that review. Players must not attempt to use casino-inky.com as a mechanism to transfer, layer, or integrate proceeds of crime.
Deposits may be declined by your bank or payment provider for reasons outside inky's control, including but not limited to bank-level blocks on gambling transactions, insufficient funds, or card security triggers. If your deposit is declined, no funds will be taken from your account; if a charge appears but the deposit is not credited, contact [email protected] with your transaction reference and inky will investigate. Withdrawal disputes should similarly be directed to the support team in the first instance. The support team is available 24 hours a day, seven days a week via live chat on casino-inky.com or by email at [email protected].
inky does not charge its own fees on standard deposits or withdrawals. However, payment processors, banks, card networks, or blockchain networks may levy their own charges, for which inky accepts no responsibility. Where a payment provider applies a fee that inky is required to pass on, this will be disclosed in the cashier before you confirm the transaction. For cryptocurrency withdrawals, network (gas) fees are standard and variable; the amount deducted will be shown at the point of withdrawal confirmation.
inky is committed to supporting responsible gambling. The following financial self-management tools are available to all registered players on casino-inky.com:
Reductions to any limit take effect immediately. Requests to increase a limit or lift a self-exclusion are subject to a mandatory cooling-off period. If you are concerned about your gambling habits, please contact the support team or visit a recognised responsible-gambling organisation in your jurisdiction. You must be 18 or older to hold an account on casino-inky.com.
An account is considered dormant if there has been no login or financial transaction for an extended period as defined in the full Terms and Conditions. inky will make reasonable attempts to contact you at your registered email address before any dormancy fee or balance adjustment is applied. Details of dormancy timescales and any applicable fees are set out in the Terms and Conditions.
inky reserves the right to amend this Payment Policy at any time. Material changes will be communicated via your registered email address or via a notice on casino-inky.com prior to the change taking effect. Continued use of the platform after the effective date of any amendment constitutes acceptance of the revised policy. The current version of this policy is always accessible in the footer of casino-inky.com.
For any questions relating to payments, withdrawals, KYC, or any matter covered in this policy, please contact the inky support team:
Please include your registered username and, where relevant, your transaction reference when contacting support so that your query can be resolved as efficiently as possible.
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